Privacy Policy

EximpCore - Trading

Last Updated: October 12, 2026

1. Introduction

Welcome to EximpCore - Trading ("EximpCore," "we," "us," or "our").

At EximpCore, we respect your privacy and are committed to protecting the personal and business information you share with us.

This Privacy Policy explains how we collect, use, process, store, disclose, and protect information when you access our website, create an account, use our business management platform, or connect third-party services.

Our platform is designed to help importers, exporters, traders, agents, and business owners manage business operations, transactions, documentation, and related activities through a centralized digital workspace.

By using EximpCore, you acknowledge the data practices described in this Privacy Policy. Where required by applicable law, we will obtain your consent for specific processing activities.

Website: https://www.eximpcore.com

2. Information We Collect

Depending on how you interact with EximpCore, we may collect and process the following categories of information.

2.1 Personal and Account Information

Full name and business name
Email address and contact information
Account credentials and authentication information
Business profile and account preferences
Subscription and billing information
Communications with our support team

2.2 Business and Workspace Information

When using EximpCore, you may provide information relating to your business operations, including:

Buyer and supplier records
Product and service information
Quotations, invoices, and purchase orders
Transaction and shipment records
Business documents and attachments
Financial and operational records
Workspace configurations and team member information

You are responsible for ensuring that you have the appropriate authority and legal basis to provide personal information about employees, customers, suppliers, or other individuals.

2.3 Technical and Usage Information

We may automatically collect information such as:

IP address and browser information
Device type and operating system
Login activity and security events
Website usage and feature interactions
Error logs and diagnostic information
Cookies and similar technologies

This information may help us maintain platform functionality, improve performance, and protect accounts against unauthorized access.

3. How We Use Your Information

We process information for the following purposes:

Creating and managing user accounts.
Providing and maintaining EximpCore's business management features.
Supporting business records, documents, transactions, and workspace activities.
Enabling authorized third-party integrations.
Processing subscriptions, payments, and billing-related activities.
Responding to customer inquiries and technical support requests.
Improving platform reliability, functionality, and user experience.
Detecting and preventing fraud, abuse, and unauthorized access.
Meeting applicable legal and regulatory obligations.

Where applicable, our legal bases for processing personal information may include performance of a contract, legitimate interests, compliance with legal obligations, or your consent.

4. Google Drive and Google Sheets Integration

EximpCore may offer optional integrations with Google Drive and Google Sheets to support document management, spreadsheet operations, and related business workflows.

4.1 Authorization and Access

When you choose to connect your Google account, you may be asked to authorize specific permissions through Google's secure authorization process.

The requested permissions will depend on the integration features you choose to use.

Subject to the permissions you grant and the functionality available, EximpCore may access or modify authorized files and spreadsheets to perform actions requested through the platform.

4.2 How Google Data Is Used

Information accessed through Google integrations is used to provide the corresponding user-facing features, such as:

Connecting authorized Google Drive resources to your workspace.
Creating or managing business documents where supported.
Reading or updating authorized spreadsheet data.
Supporting document and spreadsheet workflows initiated by authorized users.

Access to Google data is limited to the purposes disclosed to users and the permissions granted.

4.3 Google API Services User Data Policy

EximpCore's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including applicable Limited Use requirements.

Google user data accessed through these integrations will not be sold to data brokers or advertising networks, used for personalized advertising, or used to train generalized artificial intelligence models.

Human access to Google user data will be limited to circumstances permitted under Google's policies, including user-authorized support, necessary security investigations, or compliance with applicable law.

4.4 Disconnecting Google Services

You may revoke EximpCore's access to your Google account through your Google account's third-party connection settings.

Revoking access prevents further access through the revoked authorization, but it does not necessarily delete information that was previously transferred to or stored within EximpCore.

Requests regarding the deletion of retained information can be submitted using the contact details provided below.

Connecting Google Drive or Google Sheets does not necessarily mean that every item of EximpCore account information or workspace data is stored in your Google account.

5. Business Data Ownership and Workspace Access

You retain ownership of the business information, documents, and other content that you provide to EximpCore, subject to applicable laws and any third-party rights.

We process workspace information to provide the services and functionalities requested by authorized account users.

Where team collaboration features are enabled, information may be accessible to workspace administrators and authorized team members according to their assigned permissions.

Users are responsible for managing authorized access within their organizations.

EximpCore does not claim ownership of customer business documents merely because they are uploaded or managed through the platform.

6. Payments and Subscription Information

If you purchase a paid subscription, payment-related information may be processed by authorized third-party payment service providers.

Depending on the payment provider, this may include transaction identifiers, payment status, billing details, and subscription records.

Payment information is handled according to the applicable payment provider's privacy and security practices.

We may retain the transaction information reasonably necessary to manage subscriptions, provide customer support, maintain financial records, and comply with legal obligations.

7. How We Share Information

We do not sell your personal or business information.

We may disclose information to the following categories of recipients when necessary:

Service Providers: Providers supporting hosting, infrastructure, technical operations, or customer support.
Payment Providers: Authorized processors handling subscription and payment transactions.
Connected Services: Third-party applications that you choose to authorize and connect.
Authorized Workspace Members: Team members with appropriate access permissions.
Legal Authorities: Where disclosure is required by applicable law or a valid legal process.
Business Transfers: Where permitted by law, in connection with a merger, acquisition, restructuring, or transfer of business assets.

Service providers receiving personal information on our behalf are expected to process that information for authorized purposes and under appropriate confidentiality and data protection obligations.

8. Data Storage and Security

We recognize the importance of protecting confidential business information.

EximpCore seeks to implement reasonable technical and organizational safeguards appropriate to the nature of the information processed and the risks involved.

Such safeguards may include authentication controls, access management, secure communications, security monitoring, and appropriate restrictions on administrative access.

No method of electronic transmission or storage can be guaranteed to be completely secure.

Users should protect their account credentials, use available security settings, and promptly report suspected unauthorized activity.

9. Data Retention

We retain personal information and business data only for as long as reasonably necessary for legitimate service-related purposes or as required by applicable law.

Retention periods may depend on:

Whether your account remains active.
The type of information involved.
Contractual and subscription requirements.
Applicable financial or recordkeeping obligations.
Security, dispute-resolution, and legal requirements.
Backup and system maintenance procedures.

When information is no longer required, we will delete, anonymize, or otherwise handle it in accordance with applicable retention requirements.

Deletion from active systems may not immediately remove information from backups or records that must legally be retained.

10. Your Privacy Rights and Choices

Depending on applicable law, you may have the right to:

Request access to personal information associated with your account.
Request correction of inaccurate or incomplete information.
Request deletion of eligible personal information.
Request a copy of certain information in a portable format.
Withdraw consent where processing is based on consent.
Object to or request restrictions on certain processing activities.
Raise concerns with an appropriate data protection authority.

To exercise a privacy right, contact us using the email address listed below.

We may need to verify your identity or authority before responding to a request.

Some requests may be subject to legal exceptions or retention requirements.

11. Cookies and Similar Technologies

EximpCore may use cookies and comparable technologies to operate the website, manage login sessions, maintain user preferences, and support platform functionality.

Where enabled, analytics technologies may help us understand usage patterns and improve our services.

Where required by applicable law, we will obtain your consent before using non-essential cookies or similar technologies.

You may also manage cookies through your browser settings, although disabling certain cookies may affect platform functionality.

12. Data Processing and International Services

EximpCore may use infrastructure and service providers that process or store information across different jurisdictions.

Where personal information is transferred between jurisdictions, we will apply appropriate safeguards and comply with applicable data protection requirements.

Our handling of information will depend on the services used, the nature of the information, and relevant legal obligations.

13. Children's Privacy

EximpCore is designed for professional and business use and is not directed toward children.

We do not intentionally collect personal information from children in circumstances where doing so would be prohibited by applicable law.

If we become aware that such information has been collected improperly, we will take appropriate steps to address it.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our platform, data practices, legal requirements, or third-party integrations.

The updated policy will be published on this page with a revised "Last Updated" date.

Where required, we will provide additional notice or obtain consent before introducing material changes to how personal information is used.

We encourage users to review this page periodically.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact:

EximpCore - Trading

Email: info@eximpcore.com

Website: https://www.eximpcore.com

We will review privacy-related inquiries and respond in accordance with applicable requirements.